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Privacy Policy

 

Privacy policy

This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (referred to as "you" or "users") of our ecommerce mobile application (referred to as the "App").

  1. Information We Collect

1.1 Personal Information: We may collect personal information from you when you register an account with us, such as your name, email address, phone number, and shipping address.

1.2 Transaction Information: We may collect information related to your transactions made through the App, including purchase details, payment information, and shipping details.

1.3 Device Information: We may collect information about your device, including the device type, operating system, unique device identifiers, and mobile network information.

1.4 Log Data: Our servers automatically collect certain information when you use the App, such as your IP address, device event information, and usage statistics.

  1. How We Use the Collected Information

2.1 Personal Information: We may use your personal information to create and manage your account, process your orders, provide customer support, and send you relevant notifications and updates.

2.2 Transaction Information: We use transaction information to facilitate and process your purchases, manage order fulfillment, and communicate with you regarding your transactions.

2.3 Device Information: Device information helps us improve and optimize the App, troubleshoot technical issues, and ensure a seamless user experience.

2.4 Log Data: We analyze log data to monitor and enhance the performance of the App, detect and prevent fraudulent activities, and comply with legal obligations.

  1. Information Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating the App and provide services on our behalf, such as payment processing, shipping, and analytics. These providers may have access to your personal information but are obligated to maintain its confidentiality.

3.2 Legal Requirements: We may disclose your information if required by law, court order, or government regulations.

  1. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

  1. Your Rights

You have the right to access, update, correct, or delete your personal information held by us. You can exercise these rights by accessing your account settings or contacting us using the contact information provided in the App.

  1. Children's Privacy

The App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us, and we will promptly delete it.

  1. Consent

By using the App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.



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